About us

Meet Paula – The Heart Behind Ngilla Flow

I’m Paula, a nurse with a deep passion for health, healing, and the well-being of others. Over the years, I’ve come to understand just how much the water we use every day—on our skin, in our homes, for our families—can affect how we feel, inside and out. That understanding didn’t come from books. It came from lived experience. I grew up in a mining town in the Pilbara, where the water was harsh—so full of chemicals and calcium it left my skin dry, my hair brittle, and our showers coated in buildup. We didn’t question it. It was just how things were—until I realised they didn’t have to be. Ngilla Flow was born from that moment: wanting better, and believing the water in our homes should nourish and support us—not work against us.

For me, water isn’t just a necessity. It’s healing. It’s cleansing. It holds meaning. When water is clean and cared for, it has the power to restore—not just our skin and hair, but our overall sense of wellbeing. Ngilla (pronounced nyi-lla) means “water” in my Aboriginal language, Banjima. It represents more than the product—it speaks to my culture, my connection to Country, and my respect for water’s power to restore and renew. Ngilla Flow isn’t just about filtering water; it’s about restoring balance, helping you feel good in your own skin, and giving you back the comfort, care, and quality you deserve.

What is Ngilla Flow?

Ngilla Flow is a natural, chemical-free shower filter designed to reduce chlorine, calcium, and other harsh additives in your water. It’s simple to install, safe for the whole family, and helps protect your skin, hair, and home from the daily effects of hard water. Whether you’ve struggled with dryness, irritation, or dull hair—Ngilla Flow offers a better, softer water experience grounded in care, culture, and wellbeing.

I created Ngilla Flow because everyone deserves to feel good in their skin—without having to compromise on the basics like water. It’s a small change that can make a big difference, especially for those of us with sensitive skin, kids, or health concerns. Ngilla Flow is for anyone who’s tired of hard water holding them back—from parents and pet lovers to those living in remote areas where water quality is tough on the body and home.

How Ngilla Flow Is Making a Difference

  • Softer, smoother hair
  • Skin that feels more hydrated and less irritated
  • Relief from dryness and eczema symptoms
  • Less need for moisturisers and body oils
  • No more chlorine smell in the shower
  • Easier cleaning with reduced calcium buildup
  • A fresher, more comfortable shower experience

From families in remote areas to people with sensitive skin, Ngilla Flow is helping restore balance—one shower at a time.

Ready to feel the difference? Explore our range and turn your shower into something that supports you—every day.