Over the years, I’ve come to understand just how much the water we use every day on our skin, in our homes, for our families can affect how we feel, inside and out. That understanding didn’t come from books. It came from lived experience. I grew up in a mining town in the Pilbara, where the water was harsh, so full of chemicals and calcium it left my skin dry, my hair brittle, and our showers coated in buildup. We didn’t question it. It was just how things were until I realised they didn’t have to be. Ngilla Flow was born from that moment: wanting better, and believing the water in our homes should nourish and support us, not work against us.